Frequently asked questions

“Cloud” refers to cloud technology, or cloud computing. It is the delivery of computing services over the internet rather than via fixed infrastructure. You can think of it as converting your IT infrastructure into a utility rather than an asset.

This method has many benefits, such as economy of scale, reduced costs, flexible resources, automatic updates and scalability. It also gives your business faster access to innovative solutions, and keeps you up with global trends around technology and remote work.

There are many variables that affect the overall cost. We will work with you or your IT team to define your specific business needs and work out an itemised cost based on that. Get in touch for a free quote.

Cloud migration offers scalability, cost-efficiency and enhanced flexibility. It allows your business to adapt to changing needs seamlessly while optimising resource utilisation.

The migration process typically begins with a comprehensive assessment of your current IT environment, followed by strategic planning, data migration and ongoing optimisation. Our experts guide you through each step.

Cloud migration often leads to reduced infrastructure costs, streamlined operations and improved efficiency. By leveraging cloud services, businesses can optimise spending and focus on core activities.

Cloud technology is ideal for businesses of all sizes, based in any location.

It is also the best option to start with when creating a new business. Your capex will be lower due to fewer expensive hardware and storage requirements, and you will have less reliance on any fixed location should your business premises change or if you need to work remotely.

You can enhance your backup and disaster recovery by duplicating your systems in the cloud. Or you may choose to move certain systems to the cloud and eliminate the need to replace or maintain your previous hardware.

This can depend on how you or your business operates, what mitigation measures you have in place, and how often your data is backed up. At Cloud29, we ensure that our clients’ data is automatically backed up behind the scenes and that other measures are in place to mitigate the risk of data loss.

Yes. This product enables clients to rent an online server with full access to their own control panel. See our VPS plans or get in touch for more information.

In South Africa. Our primary datacentre is Teraco DB1 in Durban, an ISO and PCI compliant, carrier-neutral facility. Keeping data in the country means lower latency for local users and straightforward POPIA data residency.